Shipping Policy – Top Rank Prep
At Top Rank Prep, we’re committed to delivering your study materials and test series quickly and efficiently. Please read our shipping policy carefully to understand our processes and timelines.
1. Delivery of Digital Products:
- Instant Access: For online courses, test series, and digital study materials, access is provided immediately after successful payment. You will receive an email with login credentials and product details.
- Technical Support: If you face any issues accessing your digital products, please contact us at toprankprep@gmail.com or call us at 9696442037.
2. Shipping of Physical Products:
- Processing Time: Orders for physical study materials (if available) are processed within 1-2 business days.
- Shipping Time: Delivery typically takes 5-7 business days, depending on your location. Remote areas may take longer.
- Shipping Charges: Shipping fees (if applicable) will be calculated at checkout and displayed before you complete your purchase.
3. Order Tracking:
Once your physical product is shipped, you’ll receive an email with tracking details so you can monitor your order’s progress.
4. Incorrect or Incomplete Address:
Please ensure your shipping address is correct at the time of purchase. We are not responsible for non-delivery due to incorrect addresses.
5. Delays:
We strive to deliver on time, but delays due to unforeseen circumstances (natural disasters, strikes, or courier issues) may occur. We appreciate your patience in such cases.
6. Contact Us:
For any shipping-related inquiries, feel free to reach out at:
📧 Email: toprankprep@gmail.com
📞 Phone: 9696442037